Life Sciences
Clinical DevelopmentRecruit and retain verified participantsReal-World EvidenceConsented data for studies and HEORAccess & SupportFaster onboarding for patient programsYour information is yours. Here is how we keep it that way.
These are the ten commitments we make to every account holder, and the security that stands behind them.
We’ll bring your information together in one secure and free account you own. If you ever leave, you take your information with you.
Full access to your records.
We’ll request your records on your behalf and follow up when anyone holds them back.
Take it anywhere.
We’ll make it easy to share your information with whomever you choose: a new doctor, an emergency room, or the AI you already use.
Shared only when you say yes.
Nothing moves without your approval, and organizations may use it only for the purpose you approved. A new purpose needs your approval again.
Only what’s needed.
We’ll limit every organization to the information needed for the purpose you approved, never your whole history.
Change your mind anytime.
Disconnect from any organization in one tap, and sharing stops right away.
Prove who you are once.
We’ll verify your identity once, so the organizations you choose recognize you without forms.
Information people can trust.
We’ll show the organizations you choose where every piece of your information came from, so every interaction starts with verified information.
Protected like your money.
We’ll protect your information with banking-grade security. If it’s ever exposed, we’ll repair your identity at no cost to you. See our Guarantee
Never for sale.
We will never sell your information.
If we ever fail you, we make it right.
If your information is exposed through a failure on our end, we’ll repair your identity at no cost to you. It’s work we know well: since 2004, we’ve helped protect more than 200 million people after data breaches.
See Guarantee details
How is my AllClear account free? Your debit card costs nothing to use because stores pay a small fee each time you tap it. AllClear works the same way: organizations pay us to connect with you. They only get the information you approve, only for the purpose you approve, and you can cut them off anytime.
How we protect your information.
Promises only matter if they’re built into the system. Here is what keeps your information safe every time it is stored, requested or shared.
Verified identity
Every account holder is identity-verified before anything is shared, using a phone-based digital ID, biometric sign-in, and federal-grade (IAL2/AAL2) identity checks.
Encryption everywhere
Records and identity data are encrypted in motion and at rest, from the provider to the participant’s account.
Strict access limits
Inside AllClear, only the people and systems that need access to do their job have it and access to participant data is recorded in an audit trail.
Consent on every connection
Partners connect through industry-standard (OAuth) sign-in and authorization, so they receive only what you’ve approved, for only as long as you allow it.
Monitoring and response
We watch for unusual activity and keep a tested plan to respond quickly and tell you if something happens.
Independent audits
Outside auditors review our controls against SOC 2 and HIPAA requirements. Our reports and policies are available on the Compliance page.
Independently reviewed. Openly documented.
SOC 2 [TYPE II]
HIPAA
Learn more about Compliance
Questions about your account?
Talk to a real person on our team. We listen, we answer, and we hold ourselves to these promises.
Contact Support